Digital Products & Digital Course Terms & Conditions (Including Refund Policy)

Version 1.1

Last updated: 14/12/2025

Effective date: 05/10/2025

Please read these Terms carefully before purchasing.

BY COMPLETING YOUR PURCHASE, YOU ARE CONSENTING TO THESE TERMS AND CONDITIONS 

  1. Introduction

1.1   Thanks for choosing Copper Coin Club. These Terms and Conditions (“Terms”) govern your purchase and use of any digital products provided by Copper Coin Club Ltd, a company registered in England and Wales (“we”, “us”, or “our”). 

1.2  Our digital products include, but are not limited to:

·        The “How to Start Investing” digital course (the “Course”); and

·        Any downloadable or digitally available resources, guides, checklists, paid blog content, tools, investment platform overviews, tip sheets, educational materials, or similar materials and services available (together with the Course, the “Digital Products”).

1.3 By purchasing the Digital Products, you agree to be bound by these Terms in full. If you do not accept these Terms, you must not purchase or access the Digital Products.

  1. Nature of the products

2.1 All Digital Products are supplied digitally and constitute digital content for the purposes of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

2.2 The Course is made available to you via Thinkific upon purchase. Other Digital Products may be supplied via download, email or online access.

2.3 The course has 12 chapters released at purchase. The course covers an introduction to investing for educational purposes only.  

2.4 At the sole discretion of Copper Coin Club, we may provide general support or answer questions, provided that such support does not constitute personal, financial, or any other form of regulated advice. 

  1. Right to Cancel and Refunds 

3.1 By purchasing the Digital Products and choosing to access or download them immediately — and, in the case of the Course, once you have completed registration on the Thinkific platform and received access to the Course materials — you expressly consent to the supply of digital content during the statutory cancellation period and acknowledge that you lose your statutory right to cancel under Regulation 29(1) of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 once access or download begins.

3.2 Subject to your statutory rights, all sales are final. We do not offer refunds based on dissatisfaction with the content, a change in personal circumstances or lack of results. 

3.3 However, at the sole discretion of Copper Coin Club, we may offer a refund within 14 days of purchase for the Course. If granted, the refund will be calculated on a pro-rata basis according to the percentage of course content consumed calculated using Thinkific’s internal tracking system. For example, if 20% of the course has been accessed, a refund of up to 80% may be issued.

3.4 Where the Digital Product is not the Course, no refund will be offered once the content has been accessed or downloaded (or made available to you).

    4. Educational Purposes Only – Not Financial Advice

4.1 The Digital Products are provided solely for general educational and informational purposes.

4.2 Nothing contained in the Digital Products or accompanying materials constitutes financial, investment, tax, legal, or other professional advice.

4.3 You should seek appropriate independent advice before making any financial decisions. If you would like advice, please speak with a Financial Advisor.

4.4 While we strive to provide accurate and up-to-date information, we do not guarantee the completeness, reliability or accuracy of any content. We are not regulated by the Financial Conduct Authority (FCA).

   5. No Guarantee of results

5.1 While content is designed to educate and inform, we make no representations, warranties, or guarantees whether express, implied or statutory as to any particular result, financial return, or outcome from use of the Digital Products.

5.2 You accept full responsibility for your own decisions, investments, and outcomes. We are not liable for any losses or damages incurred.

  1. Access and Duration

6.1 Subject to your compliance with these Terms, you will be granted access to the Course for as long as the course is available on Thinkific, subject to Clause 6.2.

6.2 We reserve the right to modify, suspend, or discontinue access to any Digital Products (or any part thereof) where reasonably necessary, including for technical, operational, business or legal reasons.

  1. Single-User Licence and Permitted Use

7.1 Your purchase grants you a non-exclusive, non-transferable, revocable licence to access and use the Digital Products for your individual, non-commercial use only.

7.2 You must not share, distribute, reproduce, transmit, sublicense, sell, or otherwise make any Digital Products (or any part of it) available to any third party. This includes copying, reproducing or distributing videos, audio, screenshots, or downloads without our prior written consent.

7.3 We reserve the right to suspend access if we suspect misuse. Access may be suspended during an investigation into misuse.

7.4 Breach of this Clause may result in the immediate termination of your access and may give rise to legal action. 

  1. Intellectual Property

8.1 All intellectual property rights in the Digital Products, including but not limited to text, video, downloads, images, branding, and design, are owned by or licensed to Copper Coin Club or its licensors.

8.2 You acquire no ownership rights to any Digital Products through your purchase or access.

  1. Prohibited Conduct

9.1 You agree not to:
a) Use the Digital Products in any unlawful manner or for any unlawful purpose;

b) Engage in unauthorised sharing, copying, or exploitation of any content; or

c) Disrupt, abuse, harass, bully, or behave inappropriately towards others or Copper Coin Club;

d) Use the Digital Products in a way that infringes on others’ rights, involves unauthorised sharing, or disrupts the learning environment for others; or

e) Carry out any inappropriate conduct, such as bullying or harassment

9.2 We reserve the right to remove access to any Digital Products in the event of misuse.

10.  Technical Requirements and Support

10.1 You are responsible for ensuring that you have the necessary technical requirements (including a reliable internet connection and a compatible device) to access the Digital Products. We do not guarantee compatibility with all devices, browsers, or operating systems.

10.2 We shall not be liable for any technical issues arising from your hardware, software, internet connectivity, third-party platforms or third-party service outages. 

  1. Data Protection

11.1 We process your personal data in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

11.2 For more details on how we process your data, please refer to our Privacy Policy

  1. Prices and Taxes

12.1 All prices stated are inclusive of VAT where applicable.

12.2 You are responsible for any additional import duties, taxes, or local charges that may apply in your jurisdiction.

  1. Changes to Terms

13.1 We reserve the right to update or amend these Terms from time to time.

13.2 Where a material change is made, we will notify you by email or via our website. Continued use of the Digital Products following any such update constitutes your acceptance of the revised Terms.

  1. Limitation of Liability

14.1 To the fullest extent permitted by law, we exclude all liability for any indirect, consequential, or economic loss or damage arising from your use of or reliance on the Digital Products.

14.2 Our total aggregate liability to you in connection with the relevant Digital Products shall not exceed the amount paid by you for those Digital Products.

14.3 Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.

14.4 Nothing in this clause affects your statutory rights as a consumer.

  1. Governing Law and Jurisdiction

These Terms, and any non-contractual obligations arising out of or in connection with them, shall be governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to resolve any dispute or claim arising out of or in connection with these Terms or the Course.

Privacy Policy

Version 1.0 — last updated 15 October 2025.

Effective Date: 15/10/2025
Controller: Copper Coin Club Limited
Contact: [email protected]

  1. Introduction

This Privacy Policy applies to anyone who visits our website, purchases or accesses our Course, any other products, or otherwise interacts with us. This explains how we collect, use, store, and protect your personal data. We are committed to safeguarding your privacy and complying with our obligations under the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018. 

Our services are not intended for children under 18, and we do not knowingly collect their personal data.

Where our website or Course or any other products contains links to third-party websites, platforms, or services, we are not responsible for their privacy practices or content. We encourage you to read the privacy policies of any third-party services you use.

  1. Who We Are

We are the data controller in respect of your personal data. Our details are:
Copper Coin Club Limited, a company registered in England under company number 13302318.
If you have any questions about this Privacy Policy, you can contact us at [email protected].

We may act as a joint controller or independent controller with certain partners, such as our course hosting or payment platforms, where appropriate. In such cases, each party remains responsible for its own compliance

  1. What Data We Collect

We may collect the following categories of personal data:

  • Identity Data – e.g. full name, title.
  • Contact Data – e.g. email address, billing address.
  • Transaction Data – e.g. purchase history and payment details (note: card data is processed securely by our payment provider and not stored by us).
  • Technical Data – e.g. IP address, browser type, device information.
  • Usage Data – e.g. how you interact with the Course, access dates and times.
  • Marketing and Communications Data – e.g. preferences for receiving marketing.
  • Profile Data – e.g. usernames, passwords, preferences, and progress within the Course

We may also collect any other information you choose to provide to us voluntarily, or which is necessary for us to operate our business and deliver our services.

  1. How We Use Your Data

We will only use your personal data where the law allows us to. Common uses include:

Purpose

Lawful Basis

To process your purchase and provide access to the Course and other products

Performance of a contract

To send service updates and account information (e.g. purchase confirmation, password reset)

Legitimate interests / contract

To send marketing communications (where you have opted in)

Consent

To comply with tax and accounting obligations

Legal obligation

 

Our legitimate interests include operating, improving, and developing our business; maintaining relationships with customers; preventing fraud; and ensuring network and information security.

Where we rely on legitimate interests, we ensure they are not overridden by your fundamental rights and freedoms. 

If you provide testimonials, feedback, or public comments, we may use and display this information on our website or marketing materials, with your consent where required.

  1. Sharing Your Data

We do not sell your data. We may share your data with trusted third parties who provide essential services, including:

  • Payment processors (e.g. Stripe, PayPal)
  • Learning management system or course platform
  • Email and marketing software providers
  • Professional advisers (e.g. accountants, lawyers)
  • Regulatory authorities, where required by law
  • Analytic tools (e.g. Google Analytics) 

All third-party service providers are required to respect the security of your data and treat it in accordance with the law. All processors are bound by written contracts requiring them to act only on our instructions and maintain appropriate data security. 

We may also share anonymised or aggregated data for research, reporting, or business analysis purposes, which does not identify any individual.

If we sell, merge, or transfer our business, your data may be transferred to the new owner as part of that transaction, in compliance with data protection law.

  1. International Transfers

Where any transfer of your data takes place outside the UK or EEA (e.g. to a third-party service provider), we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions. Where applicable, we use the UK Addendum to the EU Standard Contractual Clauses or other approved safeguards. 

While we take reasonable steps to ensure that any international transfers meet UK data protection standards, we cannot accept responsibility for the acts or omissions of any third party outside our control.

  1. Data Security

We have put in place appropriate security measures to prevent your data from being lost, used, or accessed in an unauthorised way. Access to your data is limited to those who need to know it for business purposes. Although we take appropriate technical and organisational measures to protect personal data, no system is completely secure. We cannot guarantee the absolute security of your data.

  1. Data Retention

We retain your data only for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements. Customer account and transaction records are kept for up to six years from the date of your last transaction. Marketing data is retained until you unsubscribe or withdraw consent. 

We may retain certain information for longer if necessary to comply with our legal obligations, resolve disputes, enforce agreements, or protect our legal rights.

  1. Your Legal Rights

You have the following rights under data protection law:

  • Right to access – to request a copy of your personal data
  • Right to rectification – to request correction of inaccurate data
  • Right to erasure – to request deletion of your data in certain circumstances
  • Right to object – to object to processing based on legitimate interest
  • Right to restrict processing – in certain circumstances
  • Right to data portability – to request transfer of your data
  • Right to withdraw consent – for processing based on consent (e.g. marketing)

To exercise any of these rights, contact us at [email protected]. 

We may request proof of identity before responding to a request. We may refuse to comply with a request where it is manifestly unfounded or excessive, in accordance with the UK GDPR. 

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

  1. Cookies

Our website and/or course platform may use cookies and similar technologies to enhance user experience and analyse performance. For more information, see our Cookie Policy. You can manage your cookie preferences through our Cookie Banner or by adjusting your browser settings. 

You can manage your cookie preferences through our Cookie Banner or by adjusting your browser settings. Some parts of the website may not function properly if you disable cookies.

  1. Changes to This Policy

We reserve the right to update or amend this policy at any time. Continued use of our website or services after any such changes constitutes your acceptance of the revised policy. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information. 

Cookie Policy

Effective Date: 15 October 2025

Controller: Copper Coin Club Limited Email: [email protected]
Company number: 13302318

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help the site function properly, improve your experience, and allow us to understand how people use our website and services.

Cookies can be temporary (“session” cookies, which expire when you close your browser) or stored for longer (“persistent” cookies). We may also use similar technologies such as pixels, tags, or scripts for similar purposes.

2. Why We Use Cookies

We use cookies and similar technologies for the following purposes:

  • To make our website and online course platform work correctly.
  • To enable you to log in securely and complete purchases.
  • To remember your preferences and settings.
  • To analyse how visitors use our site and improve performance.
  • To support marketing, advertising, and promotional activities (only where permitted).

 

We will only set non-essential cookies (such as analytics or marketing cookies) where the law requires consent and where you have provided it via our cookie banner or browser settings.

3. Types of Cookies We May Use

We may use any of the following categories of cookies:

Type

Description

Strictly Necessary Cookies

Required for the website and course platform to function, such as to log in, manage payments, and secure the site.

Performance and Analytics Cookies

Help us understand how visitors use the site, which pages are popular, and where we can improve. Data is usually aggregated and anonymous.

Functionality Cookies

Remember your preferences, saved settings, and enhance your user experience.

Advertising and Marketing Cookies

Used to deliver relevant promotions and measure their effectiveness. These may be set by us or our trusted partners.

4. Third-Party Cookies

We may allow trusted third parties to set cookies on our site to help deliver services such as analytics, payment processing, or marketing.
These providers act under their own privacy and cookie policies. We are not responsible for third-party cookies once you leave our website or interact with third-party content.

Examples may include (but are not limited to):

  • Website and analytics tools
  • Payment gateways
  • Email or marketing automation providers
  • Social media platforms and advertising partners

     

5. Managing Cookies

You are in control of cookies. You can:

  • Use our cookie banner or settings to manage or withdraw consent for non-essential cookies at any time.
  • Adjust your browser settings to block or delete cookies.
  • Use tools such as the Google Analytics Opt-out Browser Add-on to prevent certain tracking.

 

If you block or delete cookies, some parts of our website or course platform may not function properly.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in how we use cookies, the types of cookies we use, or legal requirements. Any updates will take effect when published on this page, with the revised “Effective Date” shown above.

7. Contact Us

If you have questions about how we use cookies or this policy, please contact:
Copper Coin Club Limited at [email protected]

Affiliate Compensation Disclaimer

Effective Date: 15 October 2025
Controller: Copper Coin Club Limited
Email: [email protected]

1. General Disclaimer

Some of the links, products, or services featured on our website or within our Course may be affiliate links. This means that we may receive a commission, referral fee, or other form of compensation if you click on the link, make a purchase, or sign up for a service through our site.

This comes at no additional cost to you. Our goal is to recommend only products or services that we believe may provide value to our users.

2. Independence and Objectivity

While we may earn compensation through affiliate relationships, we always provide our honest opinions, guidance, and reviews. Compensation does not influence the content, topics, or recommendations we provide.

We encourage users to perform their own due diligence before making any financial, investment, or business decisions.

3. No Guarantee of Results

Any products, services, or courses promoted via affiliate links do not guarantee results. Any examples, testimonials, or outcomes mentioned on our website are for illustrative purposes only. Your success may vary based on individual circumstances.

We disclaim all liability for any loss, damage, or adverse outcomes arising from your use of affiliate products or services.

4. Compliance

This disclaimer complies with the UK Consumer Protection from Unfair Trading Regulations 2008 and the guidance provided by the Competition and Markets Authority (CMA).

By using our website, you acknowledge that we may earn compensation from affiliate relationships and accept the terms outlined in this disclaimer.

5. Questions

If you have any questions about our affiliate relationships or this disclaimer, please contact us at [email protected].

 

Affiliate Disclaimer (Short Version)

Some links on this website may be affiliate links. This means we may receive a commission or other compensation if you make a purchase through these links, at no extra cost to you. We only promote products or services we believe may provide value, but results are not guaranteed.

Hover Text for Affiliate Links

“Affiliate link: we may earn a commission at no extra cost to you. Results not guaranteed.”

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